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Across my career, I've been fortunate to contribute to the success of several organizations, bringing impactful design solutions to the forefront. Explore snapshots of my roles at key companies, each accompanied by a brief overview of the organization and my responsibilities. Dive deeper into the projects that shaped my experiences at each organization.
User Interviews exists to help teams discover user insights by getting them in front of customers and users quickly.
My time as a senior designer was focused on efforts that supported expanding the admin experience for large enterprise teams conducting user researcher. I led design efforts in collaboration with our squad's focus which included further defining (or redefining) the parameters of permissions and access for each role's experience.
I am still building out pages for my time at UI but feel free to poke around!
Good Sam is a subsidiary of Camping World Holdings and is focused on providing the products and services that support an RV lifestyle.
I led efforts for our Good Sam experiences as a senior designer; defining and executing on experiences across the company's product offerings. Internally, I focused on developing and establishing more formalized design processes, stakeholder engagements, design research integration and efforts to educate and socialize design best practices to business partners and internally guiding our maturing design team.
During my tenure at USAA as an Experience Designer, I played a pivotal role in enhancing member access and related digital security experiences. USAA, a private company catering to the armed forces, veterans, and their families, posed a unique challenge in optimizing its digital security ecosystem. Explore a few case studies to delve into the impactful projects that shaped a seamless and secure digital journey for USAA members.
Spun out of Dell’s Digital Innovation Lab in 2013, Predictive Science is a big data, software and insights start-up focused on helping Fortune 1000 marketers discover data-driven, algorithmic solutions to their ROI challenges.
As one of two UX/UI designers at Predictive Science, my main responsibilities centered around designing simplified, insightful, data-centric experiences for easy consumption. Additionally, I worked with our VP of Marketing and CEO to produce various types of marketing and executive level assets.
*Note: Startup no longer exists 🫣
Early in my career, I was brought on as an apprentice product designer at a small design agency called Funsize. And while thereI had the pleasure and honor of learning from and working with some of the most talented mobile product designers in Austin. At the time, Funsize was in its infancy with only a handful of designers working out of a small office space. The unique opportunity to work for a small start up agency allowed me to not only expand my knowledge and application of mobile design it also exposed me to several aspects of business management and operations. Forever grateful to the Funsize team for giving me my first design gig.
Prior to fully understanding any concept of design thinking methodologies, my military experience involved actively engaging in design activities and methodologies that were based on this concept. It took a couple of years before I formally encountered design methodologies in my career when I transitioned to the private sector. As I gained experience working in design, I seized opportunities in both military and private sectors to apply insights gained from straddling both worlds. This dual application brought a fresh perspective and significantly influenced my approach to solving design problems, imbuing the notion of "the same but different" with new meaning and impact.
The last nine years of my military service, I served on the battalion staff of the 607th Military Police Battalion. Throughout this period, I gained exposure to and became proficient in the Army Design Methodology (ADM) and the Military Decision Making Process (MDMP). These processes, rooted in design thinking, aimed to assist battlefield leaders in collectively crafting solutions through a blend of critical and creative thinking.
Military Design Thinking